Return Policy

Last updated September 25, 2026

ShopDifferent is a price comparison and shopping assistant. We don't sell or ship products ourselves, so returns go through the store you bought from.

Buying through ShopDifferent

When you click a deal, you complete your purchase on the store's own website. Your order, payment, shipping, returns, refunds and warranty are between you and that store, under the store's policies.

How to return something

• Find your order confirmation email from the store. It names the store and your order number.
• Visit the store's website and open its returns or order-help page. Most stores list their return window (often 14 to 30 days) and whether returns are free.
• Follow the store's return steps. Refunds are issued by the store to your original payment method.

Coupons and prices

Prices and coupon codes come live from each store and can change or expire. The store's checkout price is the final price. If a coupon doesn't work, the store decides whether to honor it.

Agent checkout (UCP)

When your AI agent prepares a checkout on a store that supports it, you always review and confirm the order on the store before paying. The store's return policy applies as usual.

ShopDifferent Pro subscriptions

You can cancel Pro any time from the billing portal on the Pro page. Cancelling stops future charges; you keep Pro until the end of the period you paid for. If you think you were charged by mistake, contact us within 30 days and we'll make it right.

Need help?

If a store isn't responding or something looks wrong with a deal we showed you, contact us and we'll help you reach the store.